When our technician comes to your house, he will request to check your thermostat.
It might sound weird for some people, but our technician needs to check and verify that it’s not just a setting problem.
Our technician will make sure that the thermostat is in cooling mode, and then he will lower the temperature of the house to check if that will activate the air conditioner.
A bad wire or a wire that connected incorrectly could cause your system to run unproperly.
After that, our technician will request to check the AC equipment. He will start investigate what may cause the problem with your AC. There are many reasons why your HVAC system isn’t running correctly. Our technician’s job is to look for all the possible causes for your HVAC system not to work correctly, starting from the most standard issues to the least.
This process can take five minutes to over a few hours; it all deepens on the problem.
While our technician will diagnose the reason your HVAC system isn’t running correctly, he will check the air filter to confirm that it’s not blocked or in bad condition that might need a replacement. He will also examine the AC refrigerant levels. He will verify that the air condenser fan is working how it should, and check the safety controllers, wiring and electronics.
Once our technician determines the problem, he will start by explaining the diagnostic results, how and why your HVAC system failed, and what part went out (if any). After solving the problem, our technician will give you all your options for fixing your HVAC system. In some instances, our technician may recommend changing the whole system, especially if it is past its prime or breaking down again. After our technician explains how much time and effort will take to fixing the problem and how much it cost, you will choose the best offer for you. Our technician will also explain what could have prevented the problem or the part failure and how to avoid future issues. Most of the time, our technician will recommend maintenance, which helps to prevent an AC break down.
After you got all the information needed you will choose the best option for you. In case you decide to repair the system, our technician usually carries most of the essential parts in their vehicle, and with your consent, they will start fixing your system. If they don’t have the right parts, they will order the parts for you and schedule your next appointment. If you choose to replace the system, our technician will connect you with one of our specialists to get a quote for a new HVAC system. Our specialist will give you all of your payment options and recommend you to join our new membership plan to help you save money.
If you ever have any questions about your HVAC system or what to expect with your air conditioner repair, give us a call at 833-446-6387, and we will be happy to explain the process.