Already a Home Upgrade Specialist customer? We're still your team.
One place for homeowners with an active or completed HVAC, solar, roofing, battery, Tesla Solar Roof, or EV charging project: schedule service, get warranty help, ask about your project, or plan your next upgrade.
Get help with your system or project
Every card below takes you to a real next step — a phone call, our contact team, or the right information page.
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Schedule service
Call (833) 446-6387 to schedule a service visit for HVAC, solar, roofing, battery, or EV charger equipment we installed.
Call to schedule → -
Request warranty assistance
Review how workmanship and manufacturer coverage works, then start a warranty conversation with our team.
Warranty & protection info → -
Ask about an active project
Questions about scope, scheduling, permits, or inspections on a project in progress? Contact your project team.
Contact the team → -
Ask how to send project photos or documents
Contact us and we'll explain the best way to send photos, signed documents, or site details for your project.
Contact us → -
Request permit or inspection records
Request available copies of permit or inspection records from your project.
Request records → -
Refer a homeowner
Know someone planning HVAC, solar, roofing, battery, or EV charging work? See how our referral program works.
Referral program →
Plan your next upgrade
Many HUS customers add to their system over time. Because we already know your home and project records, planning the next step is simpler.
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Add battery backup
Tesla Powerwall and battery storage for outage backup and evening energy use.
Battery backup → -
Add EV charging
Home EV charger installation with electrical load review for your panel.
EV charging → -
Add HVAC or heat pump
AC replacement, heat pumps, and furnace upgrades for year-round comfort.
HVAC & heat pumps → -
Plan roofing work
Roof repair and replacement, including solar-ready roofing planning.
Roofing → -
Plan solar work
Solar panel planning designed around your roof, utility territory, and energy use.
Solar →
How Customer Care works
No portal login needed — a phone call to (833) 446-6387 starts every request. Here's what helps us help you faster.
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What to have ready
- The name and address on your project
- Your signed contract or proposal, if handy
- Equipment model or serial numbers when relevant
- Photos of the issue, if it's visible
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What happens after you reach out
Our team reviews available project records and helps identify the appropriate next step. Timing depends on the issue and scheduling availability.
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Manufacturer apps & monitoring
Get help with the Tesla, Enphase, thermostat, or manufacturer monitoring app used by your installed equipment. If an app alert looks wrong, note what it says before you call — it often speeds up diagnosis.
Talk to a real local team
Serving homeowners across Los Angeles County and Orange County. Call us or send a message through our contact page.